Terms & Conditions

Terms and Conditions

Trading as GourmetCoffee RBN: 733586Terms and Conditions The following terms and conditions apply to all transactions processed by GourmetCoffee.ie. These conditions do not affect your statutory rights. These terms and conditions are subject to change without notice. In using this website you are deemed to have read and agreed to the following terms and conditions: 1. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to GourmetCoffee.ie. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, order processing, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner. Any use of the above terminology or other words in the singular, plural and/or he/she or they, are taken as interchangeable and therefore as referring to same. 2. Privacy Statement We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible. 3. Confidentiality All personal information is protected by local and national data protection and privacy laws. By disclosing your personal information and using www.GourmetCoffee.ie Web Systems, you consent to the collection, storage, disclosure, processing, use and transfer of your personal information where necessary and if required by GourmetCoffee , our data processors, our payment processors, financial institutions to complete your order. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by GourmetCoffee  will only be in connection with the processing service and product orders . 4. Disclaimer Exclusions and Limitations The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company: * excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and * excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected. 5. Payment Cash or Personal Cheque , all major Credit/Debit Cards, Bankers Draft or BACS Transfer are all acceptable methods of payment. Our Terms are payment in full before shipping of goods. Goods remain the property of the GourmetCoffee.ie until paid for in full. Please allow up to 5 working days for clearance of Cheques, BACS and Electronic transfers before despatch of your goods. 6. Shipping, Warranty, Return Policy All items will be shipped out within 48 hours after payment has been verified. Unless otherwise agreed all items will be shipped via Standard Post (Irish AnPost). All orders placed on weekends and Bank Holidays will be shipped out in 72 hours. We will not take responsibility for item loss due to wrong or unknown address , delivery delay or items lost in transit unless sent via Registered Post. Warranty Our warranty does not extend to any products that are physically damaged and caused as a result of improper installation or using. The warranty does not cover physical damage, damage from liquids, thermal and chemical damage and damage due to improper use of the item. Defective products must be returned with original packages. Buyers pay shipping fees to return products for exchange or refund. Please contact us via email prior to sending defective items. If a fault occurs within the first 14 days or you have received different item then ordered we can offer a full refund or replace, once the faulty goods have been returned and a fault is found. Return Policy The refund will be processed within 7 days from the date of receiving the item. Unwanted items or items purchased by mistake can be returned within 14 days from the date of purchase. No refund will be given for the cost of shipping. All items must be returned unused with original packing and documentation delivered by Company. 7. Cancellation Policy Minimum 24 hours notice of cancellation required. Notification for instance, via email, mobile phone „text message‟ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to charge up to 20% of order value to cover any subsequent administrative expenses and restock the goods. Termination of Agreements and Refunds Policy Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded. 8. Availability Unless otherwise stated, the services featured on this website are only available within Ireland, or in relation to postings from the Ireland . Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused. 9. Log Files We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission. 10. Cookies Like most interactive web sites this Company’s website uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies. Cookies are small text files sent from a website and stored in the user’s web browser while user is browsing a website. At GourmetCoffee.ie we use cookies in order to make the website easier to use, analyse how well our website is performing and to remember you when you return to our site Using GourmetCoffee.ie means you agree to our use of cookies. You can choose to restrict or block cookies set on GourmetCoffee.ie through your browser settings at any time. Please note that certain cookies may be set as soon as you visit this website, but you can remove them using your browser settings. However, please be aware that restricting or blocking cookies set on GourmetCoffee.ie may impact the functionality or performance of our website. 11. Links to this website You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it. 12 .Links from this website We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites is not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information. 13. Copyright Notice Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website. 14. Communication We have several different e-mail addresses for different queries. These, & other contact information, can be found on our website or via Company literature. 15. Force Majeure Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any Agreement contained herein. 16. General The laws of Ireland govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the Irish courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorized representatives of the Company. 17. Notification of Changes The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers ‟ Personally Identifiable Information”, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.